With over 500,000 passengers every year, Edinburgh Bus Tours is Scotland’s third most visited paid attraction. We have now received VisitScotland’s highest accolade by attaining five stars for exceptional in recognition of our exceptionally high standard of facilities and services for visitors. The prestigious award, only achieved by a small percentage of visitor attractions, puts Edinburgh Bus Tours alongside other five star attractions in Edinburgh, including Edinburgh Castle and The Royal Yacht Britannia.
Ian Craig, Managing Director said:
We are always looking for ways to enhance our visitor experience, and further develop the offering. This five star status from VisitScotland is the ultimate accolade for the Edinburgh Bus Tours team, and a real tribute to their hard work and love of the job. To be called ‘exceptional’ is really a great honour.
Manuela Calchini Regional Director at VisitScotland said:
Edinburgh Bus Tours has invested a great deal of time and effort over the last year, working with VisitScotland to raise quality standards, particularly in relation to customer service, and this investment is clear to see. Not only is the content of the various tours both interesting and engaging, but the staff demonstrate excellent levels of customer care too, ensuring VisitScotland’s 5 Star standards are met.